COVID-19 and NESA - What You Need To Know!

Tuesday, June 9, 2020 

This afternoon Premier Jason Kenney held a press conference discussing Alberta's Phase II relaunch which has been confirmed to commence for many businesses and organizations as early as Friday, June 12, 2020. (Click here for the video link). (Please note: NESA still remains closed until further notice).

Like the provincial approach to reopen in stages, recreation facilities have been encouraged to consider the same, starting with the offering of high-demand low-risk low-impact activities where social distancing measures can be implemented while providing both patrons and instructors an enjoyable, fun, and safe social environment.   

As there are many moving parts to a relaunch of recreation services please know that NESA is following Alberta Health Services recommendations to ensure that we are not only following the Provincial Orders, but applicable guidelines to maintain a safe environment for everyone.  

Additionally, as the Northgate Lions Recreation Centre is a city-owned facility, we await further direction and confirmation from Recreation Services about an approved reopen date and what exact programs and services will be available. Please continue to check our website for more information and updates. We have had some contact with instructors and will continue to work with them once the City of Edmonton is able to confirm a date we can reopen.  We will require time to train the volunteers as well.  

NESA will continue to keep the wellbeing and safety of its members and instructors top priority. More information will soon be released about the facility's implementation of increased safety and hygiene measures which will include enhanced sanitation efforts, more separation of seating arrangements in common areas, plexiglass shields where necessary, and an emphasis on minimizing member congregation in shared spaces. NESA staff, volunteers, and patrons will be encouraged to maintain their commitment to social distancing. 

Know that we are excited to begin rebuilding our vibrant and fun recreation community with you, stay tuned for more updates! 

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May 2020 Communications

Due to the impact of the COVID-19 (Coronavirus) on the community, NESA is cancelling all programs, club activities, fitness centre operations, weekly dances, and tours and outings until further notice and the building is currently closed to the public. We are committed to providing weekday updates on our website by 8:00am each day should we have more information to share with you.

Winter and Spring 2020 Refunds Update - Completed!

Thank you NESA Members for your patience with our team as we have spent several weeks processing all of NESA's Winter and Spring 2020 program and activity refunds. The process was more arduous than anticipated due to encountering many complexities associated with the new computer software we introduced at NESA a few seasons ago. While we did our best to carefully process this mass volume of transactions, if your refund is not accurate or if you have questions, please email or call us at 780-496-6969 so we can review these details with you.

Please note, if your refund is less than $10, your cash refund will be available for you to pick-up upon the reopening of NESA

Fitness Centre Pass Information

Regarding the 2020 fitness passes NESA members have purchased, once Alberta Health Services and the City of Edmonton give the go ahead to reopen the facility, we will be extending the expiry dates of all 10 or 12 visit and annual passes by the duration of time in which the facility was closed, to ensure that all patrons have adequate time to utilize their admissions.

Outreach and Home Supports Update

Please note that our Outreach and Home Supports departments are still open and if you require any of these services or have questions, you can call the team at 780-414-8790. If you have a general inquiry or question for NESA staff, please leave us a voicemail at 780-496-6969 and we will get back to you. Messages are checked daily.

If you would like more information or updates about the COVID-19 situation, please consult with Alberta Health Services. Wishing you and your families good health and we hope to be connecting with you in the near future. All the best to everyone. 

Want to stay connected with different programs and activities while NESA is closed?

A Message for NESA Members from some of our in-house Presenters

Seniors Supports - Collaborative Online Resources and Education