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Frequent Questions

Have you ever had a question and didn’t know where to find the answer? If so, you’ve come to the right place.

This section is a compilation of answers to the questions most commonly asked by our members. Just start by following one of the links below. If you can’t find the question you wanted to ask, don’t hesitate to contact us.

  1. What does your organization do?

    The North Edmonton Seniors Association is a recreation centre for older adults and seniors. We provide a wide variety of recreation, social, education, and wellness programs to individuals 55 years and older. For a list of specific programs and services we provide, visit our What We Do What We Do section.

  2. When did you become an organization?

    In 1978 the Edmonton Northgate Lions Club constructed a recreation centre on city-owned land, for Edmonton seniors and members from the community. It was at this time, NESA was created, the city's largest seniors recreation centre! Over 40 years later, our organization continues to thrive and succeed with the support from the Citizens Services Department of the City of Edmonton and from our good friends and partner, the Northgate Lions Club.

  3. We are always on the lookout for individuals like you wanting to get involved. Whether you want to participate in one of our programs, become a volunteer, or would like to donate, your involvement is greatly appreciated! Visit our Get Involved to find out how you can join the action!

  4. If I were to donate funds, how is my money used?

    We have a responsibility to our membership, community and our partners and work hard to ensure long-term sustainability of the organization. Whether you would like make a donation to wherever the greatest need has been identified or if you would like it to be directed to a specific area, please see the Donate page for more information about how you can get involved.

  5. What is your organization's privacy policy?

    Our organization takes our privacy policy seriously and takes steps to protect and ensure the safety of our supporters. We do not sell or otherwise disclose information about our volunteers or supporters outside of our immediate organization. This policy has no exceptions. We do not sell or exchange your information with any other organizations, public, private or nonprofit. For more detailed information visit our Privacy Policy page.

  6. Cancellation and Refund Policy

    NESA is a non-profit organization. The fees that are collected are used to pay for the instructors, program expenses, and for the cost of space. No refunds or credits will be given for programs, presentations, clubs, tours, or fitness centre transactions unless cancelled by NESA.

  7. Are Non-Seniors Welcome at NESA?

    Of course! Non-Seniors can become members and can be a part of all of the fun that goes on here! The Non-Senior Member rate is only $60 for the year and entitles one to member rates for all programs and activities! Visit our Get Involved page for more information. *Please Note: Non-Senior Members under the age of 18 must also have memberships and be accompanied by an adult when attending programs and activities.